My AC stopped working and e-mailed Mike at 10:08 PM, expecting him to respond the next day. He replied 2 minutes later and put me in for 9am the next day. They are super responsive and accommodating. Next day, Ernesto stopped by to repair the AC and he’s a true professional. He was very thorough, patiently explained the problem and solution, and what to watch out for come next spring. Even after the problem was fixed, he took additional measures to rule out other potential issues. Kudos to Mike for hiring a true professional as part of his team and I wouldn’t hesitate to ask Ernesto to be back should another issue arise.
Mike brings a level of detail and dedication to his profession that is often missing nowadays days. He answered our call quickly and was able to come by to troubleshoot the issue by noon the next day. Despite the poor installation job of our heat pump done by another company, Mike was able to resolve the issue and was in constant communication with us during the process, which is sometimes missing with some companies. He was also willing to get dirty when he had no other option! Mike often does jobs himself to ensure they are being done right, and his responsiveness to his clients should put anyone who uses his service at ease. Highly recommend.
I do not have an old HVAC system, maybe 9 years old. Suddenly it stopped working on the coldest Sunday of the year! Our family woke up super cold. I called Air One and while I always notice other service companies seem like their job is emotionless, this company actually CARED that our family was so cold. He was at our house within the hour on a Sunday morning!
Not only did he resolve our problem, but he was honest about it simplistic issue and fairly charged us for his time. This is a quality company. 5 Stars from me.
Thank you, Ernesto…you did an awesome job. Can’t believe I lucked out on my first try! I will most certainly continue to do business with you. You are just an incredible individual- keep up the good work. OUTSTANDING!
I came across this business a few years ago on Yelp. Since then, Mike has replaced a furnace and most recently water tank for me. I have always found him to be reliable, honest, reasonable with his prices, and just downright friendly. When he replaced my hot water tank a few weeks ago, he made sure to check up/clean out the furnace he had installed a year prior free of charge. That’s the kind of business Mike runs, and I’m glad I came across the other reviews.
Mike was terrific! He methodically zeroed in on the problem, came up with the solutions and was right the first time. On top of that, he was a pleasure to work with. He explained everything he was doing, the results, and was very clear. I will most certainly use his services in the future, as it is hard to find people with his level of skill and professionalism! Very satisfied !
Super responsive and didn’t make me wait a week like other companies. Upfront pricing and offered options for repair, including very reasonable quote on new system in the future.
They are the best around!! I called Mike at 330pm he came to my house immediately because he understood I had no air with an infant and toddler in the house. He showed up on time took time to diagnose the problem and fixed it. This company is fast efficient and budget friendly they don’t try to have you spend your money on items not needed like the big companies. I am so thankful and glad I came across them and plan to use them for all my heating and cooling needs.
Outstanding company. Every time I call for service, I get an email confirmation of the appointment, I get a text when the technician is on the way, and they’re always on time. Mike and Ernesto are always very thorough in explaining what they did. We recently used them to replace our old HVAC system and couldn’t be happier. Great service at a fair price. Highly recommend
Air One serviced and repaired my heating unit, excellent experience! Ernesto was courteous, knowledgeable and extremely professional. He explained everything in detail and did a fantastic job. Highly recommend, thanks!